Apple has launched a Mac mini Service Program to fix some Mac mini units that refuse to power on.
"Apple has determined that a very small percentage of Mac mini (2023) devices with the M2 chip may no longer power on. Affected devices were manufactured between June 16,????? ???? ????? ?????? 2024 to November 23, 2024," the company wrote on a support page published Friday.
Owners of Mac minis which exhibit the issue are encouraged to enter the serial number of their device into a form on Apple's website to see whether their Mac mini is eligible for a fix. If so, Apple, or an Apple Authorized Service Provider, will remedy the issue free of charge.
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Apple highlighted that no other Mac minis are a part of this program, meaning that if you have an older or newer mini with a similar issue, you probably won't get a free fix.
Also, Apple says that this program covers eligible Mac mini units for three years after the first retail sale of the unit.
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The company did not elaborate on what's causing the problem with affected Mac minis.
New Mac minis with an M2 chip are no longer available for purchase at Apple. The company now sells Mac minis with either an M4 or an M4 Pro chip.
Topics Apple